This is the worst hosting company ever. I never had so many problems with hosting in my life. Constant errors. The website an...展開
d the WordPress back-end are noticeable slow, they don't provide enough resources to run even standard themes that pretty much everyone uses. After so many failed attempts to build my website I've asked for money back. They said that my 30 day return period is over. That's it. They don't care if you're a happy customer at all! My websites are not functional, I wasted a lot of time and I paid for nothing. I didn't want to write reviews but today my email was full of error reports from the hosting (I don't even use their services) so this was enough. Stay as far away as possible! I would give 0 stars if I could.
Host winds had a emergency maintenance and since then my website started having issues and it started going offline again and...展開
again, I told them to fix it everyday for 8 days and They DID not fix the issue which was caused by them, I was in a loss for more than $2500 usd when my website was offline. Now the hosting is cancelled and they are not even refunding the money I paid them I have tried everything to get the money back from them but they keep sending their TOS to me. It wasn't my fault that their server was faulty or whatever but I paid the price and lost a lot of money. I would have stayed there if they had fixed the VPS but I was tired of creating tickets and sending messages in live chat. I had started more than 10 conversations including tickets with them. After a while I filed BBB complaint against them and they only replied once and replied their TOS as they did before and ignored me on BBB and there were no further replies from them I paid over $1500 CAD, They are just holding my $500 hostage which I have in their balance and they are not refunding me the rest of the money which i spent. it was those a little longer than a month only. Now the only option I have is to file a case in a small claims court because it was their mistake that the website was having problems and it was not fixed and I waited a long time for it to get fixed Therefore I want a refund which is still not provided to me. My father and my grandmother passed away in 2020 and I am going through depression after all that still there are people who scam small business owners me for thier hard earned money. Hostwinds you made a mistake then accept it and give me my refund.