I am a freelance webmaster. I live in US. I have over 20 customers to whom I give web hosting. Glowhost web hosting service i...展開
s really professional. They are easy to set up, paypal payments means that from the US my payments are easily done, and any issues we've come up with have been solved through the online support chat by people who are always helpful and polite.
Now we are with GreenGeeks for around 8 Years as a reseller. We tried other ones, but nothing as GreenGeeks. Very professiona...展開
l support, friendly and fast.
There equipment is up to date, no outages, love it.
We just bought a second reseller package as we needed a server in Canada, same thing, fast and professional, no issues.Cost a little bit more than others, but well worth it!
I chose Glowhost because they offered Shoutcast and web hosting in one package. Directly after ordering, I noted that my enti...展開
re control panel was in Chinese. I then had to work with support for hours before my site could be published, and was asked to scan and send copies of government issued identification. My Shoutcast server went down on the second day, requiring me to contact support a second time. My streaming specifications were also not as advertised, which I had to contact support to resolve. When it came to building my website, I would have liked to have seen more tools to create a professional looking site. Ultimately, I decided to find a more trustworthy host that could provide better tools to actually build my website. When I tried to invoke Glowhost's Money Back Satisfaction Guarantee, I was told that I'd be charged for my domain name that was originally offered for free, and that the charge would come out of my hosting refund. I was sent links to terms and conditions that differed from what I'd already read. After mentioning my intentions of sharing my experiences, I was then told that they could offer me the full refund as an "exception." I replied that I had no intention of withholding details of my experience, and the offer was revoked. In short, Glowhost was not for me. I felt misled by the Satisfaction Guarantee and was dissatisfied in the amount of issues that arose within my first week alone. For anyone looking for web hosting services, Glowhost has timely technical support but was far from pain free for me and abides by the same fine print any cheaper, more popular, professional, and easier to use host does as well.
Cheap-Unlimited-Fast works out just the opposite. You'd be pleasantly surprised by 2x price increase after initial period you...展開
sign up, coupled with long delay after you paid and post work-hours call from across the pond to confirm you are not a fraud. Your hosting is only limited to website related files (no work, no media etc), please refer to their TOS( fine print ) and understand all the many limits, factor in additional hosting costs if your work requires it. This may not be uncommon but they are very aggressive in enforcing that, it almost comes off fragile. Migrating is hard and time consuming as their php settings by default appear very limited to prior host. As you try overcome these issues adjusting script code, their Firewall blocks you time and time again (not just for editing, even using site). If that's your webmaster, consider this as additional cost. Raise a ticket and they offer temporary whitelisting of your DYNAMIC IP. Problem is unresolved as issue continues weekly. Lack of unicode support so they will botch your name and address also complicating domain migration. Various problems with their site, for example I had to talk to customer service who wrote white text on white background as seen from Linux, firefox. Text was invisible, had to select it to see what's being written. Very unhelpful customer service, even bulling in enforcing their TOS. This is just tip of the iceberg, not letting the review get too long. I paid for 3 years and I am less than 6 months in, they refused refund, but that's fine as getting a new host and not feeling like a hostage is worth a small hit. I just hope someone else does all the homework, read their fineprint (TOS) and understands what's behind the smoke and mirrors.