Actually I am amazed every time because it is so fast and also because the response exactly the answer I need to resolve my i...展開
ssue. Their package prices also amazed me. Features fit my needs perfectly. Really happy with glowhost web hosting, almost never any issues. Servers are fast, heaps of spare processing power, database queries happen very quickly. No problems so far.
I chose Glowhost because they offered Shoutcast and web hosting in one package. Directly after ordering, I noted that my enti...展開
re control panel was in Chinese. I then had to work with support for hours before my site could be published, and was asked to scan and send copies of government issued identification. My Shoutcast server went down on the second day, requiring me to contact support a second time. My streaming specifications were also not as advertised, which I had to contact support to resolve. When it came to building my website, I would have liked to have seen more tools to create a professional looking site. Ultimately, I decided to find a more trustworthy host that could provide better tools to actually build my website. When I tried to invoke Glowhost's Money Back Satisfaction Guarantee, I was told that I'd be charged for my domain name that was originally offered for free, and that the charge would come out of my hosting refund. I was sent links to terms and conditions that differed from what I'd already read. After mentioning my intentions of sharing my experiences, I was then told that they could offer me the full refund as an "exception." I replied that I had no intention of withholding details of my experience, and the offer was revoked. In short, Glowhost was not for me. I felt misled by the Satisfaction Guarantee and was dissatisfied in the amount of issues that arose within my first week alone. For anyone looking for web hosting services, Glowhost has timely technical support but was far from pain free for me and abides by the same fine print any cheaper, more popular, professional, and easier to use host does as well.
I ordered, I paid! After 20 minutes they sent me this message; I have reviewed your account and would like to say that we wil...展開
l not be able to provide you with our services, therefore I will have to cancel the account. The amount that you have paid for your service will be refunded back to your card and you will receive it in the next 3-4 business days. Thank you for your time and I wish you a great day ahead!