As a customer, I am very fortunate to have a reliable website host, as well as a support team. Easy set-up in control panel a...展開
s well, and an excellent price. Glowhost support team helped me to move everything from other places. At the moment I have never experienced downtime. Now I pay less and have everything in one place and have perfect service.
I just signed up with TMD Hosting a few days ago and so far so good. I submitted a support ticket about switching domains and...展開
it was handled very quickly. Here are the ticket time stamps from first to last: Wed, Feb 5th, (21:53); Wed, Feb 5th (22:02); Fri, Feb 7th (11:05); Fri, Feb 7th (11:15). So requests were handled within minutes. I have one issue though; but it's not really TMDs fault. I would suggest the extra money to get privacy protection for your free domain or I guess any domain you buy or transfer to them. I've received about ten spam calls since signing up with them. I called them and they said it was the registrar they use and the lack of privacy protection. I am a reseller of Godaddy and buy all my domains from myself. I never buy the privacy protection and never received any spam when I buy a new domain or from the 100+ ones I currently own. I gave them my cell number as part of my contact info when I signed up.
I chose Glowhost because they offered Shoutcast and web hosting in one package. Directly after ordering, I noted that my enti...展開
re control panel was in Chinese. I then had to work with support for hours before my site could be published, and was asked to scan and send copies of government issued identification. My Shoutcast server went down on the second day, requiring me to contact support a second time. My streaming specifications were also not as advertised, which I had to contact support to resolve. When it came to building my website, I would have liked to have seen more tools to create a professional looking site. Ultimately, I decided to find a more trustworthy host that could provide better tools to actually build my website. When I tried to invoke Glowhost's Money Back Satisfaction Guarantee, I was told that I'd be charged for my domain name that was originally offered for free, and that the charge would come out of my hosting refund. I was sent links to terms and conditions that differed from what I'd already read. After mentioning my intentions of sharing my experiences, I was then told that they could offer me the full refund as an "exception." I replied that I had no intention of withholding details of my experience, and the offer was revoked. In short, Glowhost was not for me. I felt misled by the Satisfaction Guarantee and was dissatisfied in the amount of issues that arose within my first week alone. For anyone looking for web hosting services, Glowhost has timely technical support but was far from pain free for me and abides by the same fine print any cheaper, more popular, professional, and easier to use host does as well.
I do not recommend TMDHosting because my service was suspended without any warning. I got a client calling me in the morning ...展開
to tell me that his website was not working. Nevertheless, upon on the sign-up of this service automatic payment was setup to avoid disruption of such.
As I went thru this issue, I notice that a payment of $142.80 went thru as expected. However, a further payment of $48 was required to re-active my services. Which makes a total $190.80 making an increase of over 60%.
No refund was offered, and I’m stuck with them for the next 2 year…great!!!
PLUS their mail-server is blocked by Hotmail, Gmail and other popular providers.
AVOID IT AT ALL COSTS otherwise you will regret in couple years.