They charged me 430$ for a renewal. I asked to be reimburesed because I did not want to renew. they said OK, the canceled the...展開
the account and said I will receive money back in 5 days. after 15 days I did not receive the money back on my card, I called them they said they did a mistake and now it should work after 5 more days, I waited 15 more days and still did not receive the refund. I had to file a complait to mastercard to get my money back
I've been on Webfaction's shared hosting plan from 2013 when they were owned by private entity and hosted the servers with So...展開
ftlayer datacenter. But at the end of 2017 they got acquired by Godaddy and moved to HEG's St.Louis data center and the new servers are just awful. They go down atl east 2-3 times a week! Webfaction uses Ngnix as reverse proxy and many a times my sites were automically fall out from their configuration files - the result - blank pages. I had to open support department to get the things right. Webfaction does not use HTTP2, neither litespeed server or mariadb! They use the heavy and slow Apache server. The reliability of their servers has fallen down. They increase pricing from $8 to $10 per month for a shared web hosting plan. But you don't get a dedicated IP or control panel or access to backups. Their support is good.