tired of godaddy, bad experience, I paid for two years, they never recognized me, they deducted my money and in the end almos...展開
t 6 months fighting with them, and I never got any response, only that they did not receive any payment, I have sent the voucher and not even recognized me, I lost time and money with that kind of accommodation, he has told me about googiehost, they have spoken to me wonderfully, I am going to use it to have it look so good, hopefully it is much friendlier than godaddy. My friends recommended it to me because they have been using it for quite some time, I hope not to disappoint me! Thank you for the opportunity provided
Diffidently Yes! googiehost is better then other free web hosting providers, No doubt Googiehost new hosting provider In free...展開
hosting Industry but when we are talking about there Support team and server uptime they are great, I’m so dis-pointed why everyone suggest 000webHost or Awardspace even they never provide any kind of support to his Free clients they never reply any support ticket.
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I was a site5 customer since 2006. In 2017, a few months before my plan was scheduled to auto-renew for another two-year term...展開
, I switched my site to a cheaper plan. Site5 refunded the unused portion of my old plan; however, I did not realize until recently that they had never cancelled the billing for the old plan, and it renewed in 2018 for another two-year term even while my new plan for the same domain name was still active. My new plan also auto-renewed in 2019 for two more years. So for my last two two-year terms, I have been double-billed for the same website.
I was told via a site5 chat window that my old account could not be refunded while it is still active and was advised to place a cancellation request for my duplicate account, after which point a credit would be applied to my billing account. So that's what I did. When that request was processed, they cancelled BOTH plans and my web site ceased to function.
The following Monday morning I reopened a ticket and waited for a response. And waited. And waited. Finally, 66 HOURS later, I got a response. I was told that I had cancelled the wrong plan, that I should have cancelled the new plan instead, the one I had just renewed months earlier. Any mention of a refund is quickly met with a link to their refund policy, which essentially states NO refunds beyond the first 45 days for ANY reason. I can attest based on personal experience that "customer satisfaction" and "doing the right thing" aren't valid reasons.
So like many other site5 reviewers, I have noticed a decline in customer service the past few years. Their only support options are a ticket system or via chat window. It once was possible to call site5 and speak to someone local if an issue arose. Now, in their exact words: "As an Inbound Support Center, we do not provide a callback to our customers. I am sorry for it. We have discontinued the phone support."
One thing positive I will say about site5, their uptime is legitimately very good. Unfortunately, that alone isn't worth the slow and underwhelming support. There are too many other options. I switched to Complete Internet Solutions, which is not only cheaper with a price lock guarantee but provides quality customer service as well; my one issue was resolved via phone in less than an hour. I should have switched from site5 years ago.