The most unbelievable experience I have had with any host... and I've had bad experiences with hosting companies before!
n.ch informed me there was scheduled maintenance. During this maintenance there was a power outage. Due to the power outage my server operating system was corrupted and was unable to boot. The technical team told me this was my problem and I needed to fix it. I would need to do an entire server reset and start again. All that data completely lost.
So in summary they absolutely destroyed my server then refused to help.
I believe the reason they refused to help is because they did not know how to solve the problem.
Thank god I have another backup server with another host in the USA. I was able to switch my sites over to that server instantly and only lost 12 hours of data.
Never in a million years will I use Green.CH again.
Servers have a lot of issues that the team cant seem to resolve. After months of headaches with Site5 I finally pulled the pl...展開
ug and switched my hosting providers. I have over $150 USD left for the remainder of my term, and now they refuse to refund me the credit. This is unacceptable and I will pursue with appropriate actions to get my money back.
I strongly suggest you stay away from crappy providers like Site5!