The Gridhost guys are always helpful beyond the scope of their duties - always friendly - always give more assistance than expected! Call Backs - Follow Ups and even the "not really part of their job" advice! - Just the BEST - forget the REST!

Been with them for 9 years now. Now plans on leaving. It’s really hard to find a host provider that has great customer service as well as great tech support. I’ve had nothing but awesome service since day 1. Keep doing what you do Knownhost.

TSO Host used to be really good. Then they got bought out by Godaddy and that was it. They went down the toilet. Support is horrendous, servers are very slow and over loaded. No doubt Godaddy bought them out and then stripped... 展開 back their support and increased the number of sites per server to order to increase profit at the cost of providing a decent service. Had to migrate all our sites away to a better provider. 縮小

Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email alerting me to the files that were malicious. I deleted all of them except one (which I missed by mi... 展開 stake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs. 縮小