I just signed up with TMD Hosting a few days ago and so far so good. I submitted a support ticket about switching domains and...展開
it was handled very quickly. Here are the ticket time stamps from first to last: Wed, Feb 5th, (21:53); Wed, Feb 5th (22:02); Fri, Feb 7th (11:05); Fri, Feb 7th (11:15). So requests were handled within minutes. I have one issue though; but it's not really TMDs fault. I would suggest the extra money to get privacy protection for your free domain or I guess any domain you buy or transfer to them. I've received about ten spam calls since signing up with them. I called them and they said it was the registrar they use and the lack of privacy protection. I am a reseller of Godaddy and buy all my domains from myself. I never buy the privacy protection and never received any spam when I buy a new domain or from the 100+ ones I currently own. I gave them my cell number as part of my contact info when I signed up.
it is one of the worst support team i have seen, my site is down for more than 3 hours and no one is picking my calls to resp...展開
ond to my issue , i have tried calling more than 10-15 times due to emergency but no respond from them. Even no one is responding to my chat, also issue escalation page form is not working. Plz, avoid using this service provider.
I do not recommend TMDHosting because my service was suspended without any warning. I got a client calling me in the morning ...展開
to tell me that his website was not working. Nevertheless, upon on the sign-up of this service automatic payment was setup to avoid disruption of such.
As I went thru this issue, I notice that a payment of $142.80 went thru as expected. However, a further payment of $48 was required to re-active my services. Which makes a total $190.80 making an increase of over 60%.
No refund was offered, and I’m stuck with them for the next 2 year…great!!!
PLUS their mail-server is blocked by Hotmail, Gmail and other popular providers.
AVOID IT AT ALL COSTS otherwise you will regret in couple years.