I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
They are a joke, I hired a server mainly for the use of FFMPEG, as no one could install, which I had to pay an external admin...展開
istrator installation (U $ 100) my invoice was for the 18th, unfortunately I could not pay for problems in the card, I went to pay day 19 had deleted my account, with my files with the ffmpeg installation ... instead of suspending, they erased everything, WHAT TYPE OF COMPANY DOES THIS? HOW WILL YOU HAVE CONFIDENCE IN A BAD SERVICE EQUAL TO THAT? I'M GOING TO PURCHASE WORDS ON GOOGLE FOR THIS REVIEW.
AND I REALLY RECOMMEND THAT HOSTADVICE CANCEL THE PARTNERSHIP WITH THIS COMPANY
I'm not a big time customer. I have 1 domain this it important to me for use as a small business / hobby. Been with this com...展開
pany since 2015. Each time I've engaged with Small Orange, I always walk away annoyed and frustrated. It seems such a self-centrist business with zero regard for customer experience. Simply awful. I'm looking for a new host.