I have my domain and hosting with company. They are not willing to pay me refund. My website was down for 5 hours. Please do not go with them.
TERRIBLE Tech Support ...
Unbeknownst to me, a new email subscriber had too many login attempts and shut down the IP address at my store that would nor...展開
mally allow access. I called tech support and told them that no one could access InMotionHosting from my location and was told everything on their end was fine and that it HAD to be a problem on my end. I contracted my IT person to remedy the situation and, after two visits, it was determined that it was, indeed, InMotionHosting's fault. I re-contacted them and was told that, although their tech was mistaken, they would not pay my IT company's invoice because they hadn't told me to contract a third party. The "supervisor", Seth, was a condescending pissant who basically told me this whole thing was MY fault and refused to accept ANY culpability. With the number of reputable web hosting companies available I have no idea why someone would do business with these people unless, like me, they were already locked into a contract.