Best support specially thanks sir Dilip for his dedicated support
Reliable and Helpful
There are always going to be instances with any host where the First Tier person you're dealing with simply doesn't know how ...展開
to help you, or maybe even doesn't want to take the time. I've had a few of those even at InMotion. But the vast majority of the time, the First Tier people want to be helpful, they are knowledgeable, and when they don't have an immediate answer they will do their best to get one from their higher tier technicians. The rare times I've had a problem that I knew was not caused by my own coding, I've been very pleased with their response time and their willingness to help. I've been with them since 2013 and I can recall only one time where the person blamed it on my code immediately without bothering to do any research. Of course it turned out that it **wasn't** my code -- it was a glitch in an htaccess file that was apparently caused by CPanel. I never touch htaccess so I knew it wasn't something that I'd done. The second person I talked with was much more helpful and he troubleshooted the file, told me the problem, and he fixed it himself. That is awesome service!
This is a new host based in Ahmadabad India. I got trapped by this host by trial offer of 1 month in "Starter" plan that prov...展開
ided me best speed. But when I upgraded my plan to "Performance" to suit my business needs, they delimited me on every front including ram, IOPS, concurrent processes, etc and even many more that they did not disclose earlier. With the result, I started facing issues like resource limit reached as soon as I login to the back end of my site. They are fraud. And I am quite unaware where to complain against them. They have now started suggesting me an expensive VPS plan for my two simple websites. What a fraud. If they did not prove their reliability on their performance plan how can I trust their VPS plan. I have wasted my hard earned money with them and I am regretting everyday. Fraud.....Fraud......Fraud....
Do not book any plan with them or else you will will cheated like me. People here do not solve your issues, they simply close your tickets and do not listen to you.
I recently recommended InMotionHosting's (WordPress Hosting - WP-2000s) to a few clients. I thought I was providing a superio...展開
r product to what they previously were using (GoDaddy).
Boy I was wrong. Front-end performance is so-so, but nothing exceptional. BUT where I was flabbergasted was their back-end performance.
I went upload 11 images into WordPress. These images totaled 11.2 MB. It took over SEVEN minutes to upload those 11 images. The CPU usage in cPanel was maxed out. So while I was waiting for these to upload, I went to my personal website, logged-in, and uploaded the same 11 images in less than 60 seconds. (I'm using A2Hosting on a mid-level plan that is comparable "on paper" to the InMotionHosting WP2000s plan).
I reached out to InMotionHosting support and in summary was told that "Speeds Vary" on the backend. Which translates "Sorry, You're Out of Luck, so pay 4 times as much for our VPS hosting".
I wouldn't recommend them to anyone.