No matter what time of day or how simple or complex my query, Knownhost has the answers! I used to host through a 3rd party t...展開
hat also used Knownhost in the beginning but then decided to move to a different service provider, which started a not-so-jolly merry-go-round of issues and service delivery breakdowns. About 6 months ago, I decided to move back to Knownhost directly and working with them has been nothing but a joy. Plus, I'm saving money.
I have ordered a service on their website via the customer chat but only received a part of my service. They said customer se...展開
rvice made a mistake with the price and offered me to pay to receive full orders or get a full refund. 1 day later I decide to take the refund. Surprise they can't refund me. They said it's been 48hours but the support ticket clearly say 1 day ... You may note the fact that they don't even let you time to answer they already closed the ticket.