I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Ran into a secretive auto-renewed charge that I attempted to find clarity on through the customer support chat. The answer I ...展開
received: no refunds. I requested to be put in touch with the Billing Dept, We will see if anyone actually reaches out to me. Unsatisfied, I attempted to cancel my hosting service through the website only to be met with numerous error messages, directing me back to the customer support chat window where I was told to "try a different browser", turns out.... it wasn't the browser, as it didn't work the 2nd time on the new browser either. I find it strange that a website hosting service could have such significant problems in its own site.