A year ago I have decided to try the hostinger packages because of it reasonable price. Well, I am very impressed from their ...展開
custom cpnel aka hpnel and great up-time.
Also, the support is very friendly and they do their best to solve every problem. Whenever you have a problem, then just reach out to them. They are very expert to solve your issues and in a timely miner.
Overall, I am impressed from their service.
I stayed with them for 2 years now and had to switch servers on different occasions. Their customer service team tries to hel...展開
p you but they are unreliable at times. On one interaction I told them that my server is becoming really slow and the associate sent me links about how I can improve my loading times by decreasing size of images. I sent them the site data before I started seeing this issue and they still claimed it was my problem but only to find out that one of the sites sharing the server with me were under ddos attack. They told me that they would transfer me to a new server and this won't repeat again only after two months and a down time of four days that asked me to move server again this time due to issues with cloudflare.
I lost dozens of emails from my business inbox recently. when I contacted support, a man named Mark suggested I "accidentally...展開
deleted them all". Of course, I then must have accidentally gone into my deleted items ad deleted them from there too. I logged a support ticket for a back up and was advised the ticket had been received. 3 weeks and several emails later, I have heard not one word from them. Not a single email response when I emailed them, nothing. I estimate to have lost approx. $5k in business thanks to these incompetent tools. Don't put yourself through it, you're basically paying them to sit there and do nothing all day.
EDIT - Netregistry were offered the opportunity to review this before posting. They contacted me immediately and asked what my issue was, clearly without looking back through their own records. I reiterated, and two weeks later had heard nothing.
I followed up again several weeks after that, and they blamed Covid19 for the lack of response.
3 months later, I still have not heard back from them. They are money thieves, and scammers.
EDIT - in June I had no access to emails and website for 3 days which they were unable to resolve. They currently have no phone access "due to covid19" they take days to respond to email support tickets and their chat support are incompetent with no idea what they are doing. Fed up. I decided to migrate over to another web host. It took them 3 days to transfer the domain over, a job that takes 3 mins. I have sent them an invoice for lost earnings through both ordeals which they are refusing to pay, advising neither issue was their responsibility. They have been reported to the ACCC, Consumer Protection, and the Small Business Development Corporation.