I wanted to start my own blog so I got an account created with STRATO. I couldn't figure out how to make it all work and get...展開
my site started because it seemed to confusing. I contacted their technical support and they basically did everything for me. I was really happy that they got me up and running so quickly. I've been with them almost a year now and haven't had any further issues.
I think this has to be the worst hosting service i have used so far in 10 years. The customer service is really bad. The wors...展開
t part is they keep on going on circles, and just respond to emails. Not all the account holders are tech savy, so the email response doesnt really help. The domains & Hosting doesnt come with email calendar hosting. if you want to use calendar service/permission, you will have to pay extra. Tricky business as they do not say this anywhere during the purchase journey.
First of all, I am a Computer Science student so I don't have need of extensive support. I have already rented many servers f...展開
rom many different hosting companies.
Now on Strato: excellent uptime, good performance, kind of cheap enough. However, they are so misleading. I took a monthly contract that I cancelled this month. However, they want me to pay for next month as well! They have some vague reference to paying a month in advance, which they "translate" to "you have to pay for an extra month after you cancel well in advance".
What a crooked way to make money, misleading your customers like this. If you rent a server here, make sure you use some prepaid way of paying and don't fill in your real address or real name in case they want to make you pay extra for some of their mafia practices. I thought we were done with difficult to cancel subscriptions...