Since signing last year with this company I have had endless problems. Support is annoying sending smiley face emojis when I ...展開
am dealing with issues relating to my business site. Childish and unprofessional. Unfortunately I made the mistake of signing 4 yrs on black friday sales. I will probably sign with another company to end this headache. I host 4 sites with them. I have been locked out of emails, now my Cpanel and site has been down a few times relating to problems on their side. Be very careful, if it seems to good to be true it usually is :(
I've been on Webfaction's shared hosting plan from 2013 when they were owned by private entity and hosted the servers with So...展開
ftlayer datacenter. But at the end of 2017 they got acquired by Godaddy and moved to HEG's St.Louis data center and the new servers are just awful. They go down atl east 2-3 times a week! Webfaction uses Ngnix as reverse proxy and many a times my sites were automically fall out from their configuration files - the result - blank pages. I had to open support department to get the things right. Webfaction does not use HTTP2, neither litespeed server or mariadb! They use the heavy and slow Apache server. The reliability of their servers has fallen down. They increase pricing from $8 to $10 per month for a shared web hosting plan. But you don't get a dedicated IP or control panel or access to backups. Their support is good.