I have been with HostMantis for about 10 years (I think) during this time they have been amazing. I am a "nerd" I guess but w...展開
hen I need help they are always there. I remember one time I was at my computer and they were at their desk (I am on the other side of the world. Australia) and the Q & A were flying back every minute or so for over an hour until my problem was fixed.
Very recently (July 2019) they went "above and beyond" expectations. If it was not for their help I would NOT have my 3 websites up and running. I find "Outside" help impossible to find, and at a Word Press meetup recently when I told others about the service from HostMantis all the others could say was "You are so lucky.. my provider would not do that and if they did it would cost hundreds of dollars)
After my recent host was hacked, I switched back to KnownHost. I've used KH for hosting large and small sites for over 10 yea...展開
rs. I've also used other hosting companies during that time. KH is the only one that has consistently provided a very high level of service for a cost less than some other bigger hosts. I now use them for all the sites I host for myself and clients. I recommend a semi dedicated server for its power and features.
The last Year my plan price was increased from $9.55 to $48.55 I questioned on a ticket and they didn't honor the price. i ma...展開
de a new order with a new lifetime cupom and migrated my data by myself, and this year again they increased the price from $7.05 to $26.44. i opened a new ticket and this year they said if im not happy to leave... Don't believe in any life time coupon promoted here or any other hostmantis advertising.
Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email ...展開
alerting me to the files that were malicious. I deleted all of them except one (which I missed by mistake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs.