My first hosting company was GoDaddy, they do have great customer service but along with that comes upselling, and I ended up...展開
making purchases I didn't need. Then I tried SiteGround, and you can talk to them on the phone, but good luck trying to find the phone number. When my plan came up for renewal and the price had doubled I decided to try out HostPapa. But once my hosting with Siteground was expired, I could not access my account even though I had domains with them! I needed to point my nameservers to HostPapa for 2 websites and I couldn't get in to do that, nor find the phone number to call. If you do a google search for SiteGround contact number, YOU WILL NOT FIND A PHONE NUMBER! I eventually was able to do a login using a client's account with SiteGround and then I found the phone number which is hard to find even on their site. They charged me for an extra month so I could access my account and make a point of being as unhelpful as possible. HostPapa has phone numbers for every country. They helped me get through the moving of my two websites to them and they have always been there to help me get through anything else that comes up. I feel very secure using them.
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
HORRIBLE customer service
Our website and emails were down 3 DAYS and we run a small business. All I wanted to do was renew our domain and they kept op...展開
ening “support tickets” and said they’d contact me shortly. They don’t care and don’t listen or understand what your problem is and just pawn your problem off on the next department, which coincidentally doesn’t make/receive phone calls. I’m PISSED lunar pages did this to their customers.
I have been with this company for around 4 years, but with much more traffic coming to my website, I need reliability which t...展開
hese guys don't provide. The mail delivery occasionally turns all moody and spits out only the mails it wants to deliver. They charge an extra $35 for SSL while other service providers hand it out for free. I h