I just switched from another web hosting service to HostPapa. The difference was night and day. I moved several large sites a...展開
nd my previous service refused (despite my offer to pay) to make a backup that HostPapa could just move over. They claimed that the job was too large. So HostPapa moved it all themselves using FTP. I had occasion to talk with a number of their customer service people during the process (it was somewhat complicated) and they were all excellent. They answered the phone promptly, were very friendly, and could not do enough to help. Their prices are also more reasonable. I have used several web hosting services. This is by far the best. It's not even close.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
ASO was AMAZING in 2010. Great service, helpful people, pleasant interactions, and then all of a sudden in 2012 they started ...展開
going down. I realized they got acquired and it all makes sense now. They were run into the ground to cut corners and make a profit. The service got outsourced to India, the simple navigation of the site is out the window, and the site got FAR less reliable than it once was. Such a shame.