I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
So, I did a bit of research. Checked things out. Picked HostPapa because they were a Canadian company, and reviews seemed to ...展開
be similar to all the others. I really want to support Canadian.
I looked at all their packages, and picked starter. I was running a simple mommy blog. Without affiliate links, sponsored posts, or ads. Even a simple basic free theme. So, starter seemed perfect. I had no plans to monetize or go viral. I was writing for friends and family. I’m also on a budget, from being on mat leave, so the cost fit perfect. I signed up for 3 years.
We had just passed our 30 day money back guarantee, and I got an email saying my website was using my shared server and putting other websites at being down. I had to email immediately, or else my website would be suspended. When I contacted, asking how I could be, with the small size of my blog (25 posts, averaged a couple visitors a day etc). Instead of helping me, they immediately tried to upsell me. To a tune of an extra almost $400. I responded, saying that wasn’t within my budget.
I was told to change my theme, remove any plugins, turn off commenting, and remove my social media. Which I had from the moment I started my Wordpress blog. Then they tried to upsell again, and threatened again with my site being suspended. I again said I couldn’t afford that. I simply got a “we can’t help you” and told I needed to switch, to a more expensive account, again.
After I dug deeper, into this up sell tactic, it seems to be a common theme. I am thoroughly disappointed. And mad at myself for missing that.
Maybe I am too new to this, and don’t understand the technical side. And, as a result, I either migrate somewhere else or else be bullied into a new plan. I can’t take these threats for the next three years. So, I’m at a real huge financial loss here. That a mom of three, on mat leave cannot really do. That is a lot of diapers and groceries. I am so disappointed.