Superb Support, Fast and Reliable
Ben Hale,
Media Temple vs. Hostwinds
| Compared options |
 |
 |
|---|---|---|
價錢 |
21 hosting plans | 32 hosting plans |
| 起始價 | HK$156 / 月 | HK$39 / 月 |
| 免費域名 | 沒有 | 是 |
| 優惠券 | 沒有 | 2個優惠券 |
用戶評分 |
2.3 | 4.7 |
| 可靠性 | 2.2 | 4.7 |
| 價錢 | 2.1 | 4.7 |
| 用戶友好 | 2.5 | 4.7 |
| 支援 | 2.0 | 4.7 |
| 功能 | 3.0 | 4.7 |
用戶評論 |
16個評論 | 1152個評論 |
| 最新正面評論 |
|
I am fully satisfied
Silvano Berardi,
|
| 最新負面評論 |
We've tried
Patrick V,
We've used MT and we've tried to like them. I will say uptime is good and the quality of hosting is top notch (though there is no options for automated backup on the service we chose). I have not received any issues in that d...
展開
omain. However we've always had billing issues which we manually rectify but the worst part of our service is the fact that we were disconnected. Our hosting is no longer available and we cannot log in. Can't reach them as you have to actually "Call" them (since they don't provide much support over twitter and livechat - which is not available where I am).
縮小
|
Worst Support ever
Motaz Hakim,
I've moved from Shared hosting to Managed Linux VPS
The support team is sucks, i felt that I'm an auditor or QA on their jobs They don't validate the requests. For example, I've asked to only allow access to specific ports to... 展開 only 1 country, so all they did is added the country 2 letters in the CSF config page and added allowed ports to this country and they didn't remove the ports from TCP_IN section , it means there's no restrictions here, all they did is like confirming allowing my country !! so this ticket toke 6 hours, and ended up sending them the instructions how to do it , so !! another issue, VPS assigned with IP address, this IP address was blacklisted on 3 major RBLs and outlook is blocking this IP too, and when i asked them to change it since we need a clean IP because we gonna sent emails from it, they said, it's extra cost option to change it ! and no gurantuee that new IP will be clean, why should i get a VPS with blacklisted IP ? another topic i tried to delist our ip from all blacklisted RBLs and outlook too, but we faced a new issue, that our emails is not delivered in stays in queue for days because our server lost connection with the remote mail server we are sending emails to. Support answer: the remote server blocks your IP, talk to them to unblock --- another topic, suddennly with no warrnings your server CPU usage go to 100% with no running prcoess !!! so you open a ticket and wait 2 hours for an answer that it's fixed !! node issue !!!!!! sorry for inconventict --- another major issue happened with Hostwinds our VPS in server in Amsterdam, after we migrate our emails/website from shared hosting to this hosting we bought a volume storage 100GB and attached it to the server, and moved all emails files on it 70GB! a history of emails a 7 years history. and everything was good for 3 days and at 4/10/2021 the say facebook was down, the amsterdam server had a network issue at 10PM and we lost all the the connections with the VPS no way to day anything .. so i've opened a ticket and got no answer, go to live chat and got informed that there's network issue in amsterdam server, and we got access at 12AM but our CPU usage was 100% with no process running and i toke screenshot from control panel that shows CPU usage and storage usage was 68% of 100GB they sent me at 2 am a reply that the issue was fixed and they sent me a screenshot from the same cpu usage | storage usage and i found that storage usage was 1% !!!!!!!!!!!!!!!!!!! i replyed to the ticket .. WHERE OUR EMAILS !!! i supposed to sleep that time 2AM because i've work tomorrow at 8am need to wake up and i couldn't sleep till they fix the server . and got no replies, so i went to live chat and i'm fired !!! from 2 am to 6 am all they said they don't know what happened to the volume storage and filesystem corrupted, maybe you got hacked !!! WHAT THE HELL, GOT HACKED !! how ?? the server connection was down, and if we got hacked, the hacker will go the cloud volume and corrupt the file system ???? talk in more logic !!! support answer, they have nothing to do with it , network issue won't affact the filesystem of the volume storage!! and it's my fault that i didn't subscribe for backup plan!!! when i asked is the backup plan includes volume storage ,and the golden answer: NO! so we lost 7 years of emails history and they do nothing !!! final conclution Stay away from Hostwinds, Support are sucks Server Prices are very good, but no stability, no uptime 99.999999 like they said alot of down times delay in support reply on ticket you need to validate every request with your self Totally sucks 縮小 |
|
共享託管
|
6 plan from HK$156 to HK$1,867 | 6 plan from HK$53 to HK$111 |
| Under $4 | 沒有 | 沒有 |
| Under $8 | 沒有 | |
| Over $10 | ||
|
VPS
|
12 plan from HK$234 to HK$11,668 | 16 plan from HK$39 to HK$333 |
| Under $4 | 沒有 | 沒有 |
| Under $8 | 沒有 |
Unmanaged Linux VPS Hosting 1
|
| Over $10 |
Fully Managed Linux VPS Hosting 1
|
|
|
專用伺服器
|
3 plan from HK$15,557 to HK$20,994 | 1 plan from HK$1,393 to HK$1,393 |
| Under $4 | 沒有 | 沒有 |
| Under $8 | 沒有 | 沒有 |
| Over $10 |
SELF-MANAGED DEDICATED SERVER
|
|
|
雲端託管
|
沒有 |
3 plan from HK$39 to HK$2,559 |
| Under $4 | 沒有 | 沒有 |
| Under $8 | 沒有 | |
| Over $10 | 沒有 | |
|
經銷商託管
|
沒有 |
4 plan from HK$41 to HK$78 |
| Under $4 | 沒有 | 沒有 |
| Under $8 | 沒有 | |
| Over $10 | 沒有 | |
|
SSL
|
沒有 |
2 plan from HK$584 to HK$1,167 |
| Under $4 | 沒有 | 沒有 |
| Under $8 | 沒有 | 沒有 |
| Over $10 | 沒有 | |
|
Data Centers
|
1 of 6 | 1 of 6 |
| 北美 | 是 | 是 |
| 歐洲 | 沒有 | 沒有 |
| 亞洲 | 沒有 | 沒有 |
| 大洋洲 | 沒有 | 沒有 |
| 南美洲 | 沒有 | 沒有 |
| 非洲和中東 | 沒有 | 沒有 |
支援服務 |
5 of 6 | 4 of 6 |
| 在線聊天 | 是 | 是 |
| 電話支援 | 是 | 是 |
| 電子郵件支援 | 是 | 是 |
| 論壇支援 | 是 | 沒有 |
| 視頻指南 | 沒有 | 沒有 |
| 知識庫 | 是 | 是 |
CMS支援 |
5 of 9 | 4 of 9 |
| WordPress | 是 | 是 |
| 託管Wordpress | 是 | 沒有 |
| Joomla | 是 | 是 |
| Drupal | 是 | 是 |
| Magento | 是 | 是 |
| Fantastico | 沒有 | 沒有 |
| Softaculous | 沒有 | 沒有 |
| PrestaShop | 沒有 | 沒有 |
| Zen Cart | 沒有 | 沒有 |
操作系統支援 |
1 of 2 | 2 of 2 |
| Windows/ASP.NET | 沒有 | 是 |
| Linux | 是 | 是 |
語言支援 |
2 of 7 | 3 of 7 |
| PHP | 是 | 是 |
| Java | 沒有 | 沒有 |
| Python | 是 | 是 |
| Node.js | 沒有 | 沒有 |
| Django | 沒有 | 是 |
| Perl | 沒有 | 沒有 |
| Ruby on Rails | 沒有 | 沒有 |
數據庫支援 |
1 of 3 | 3 of 3 |
| MongoDB | 沒有 | 是 |
| MySQL | 是 | 是 |
| PostgreSQL | 沒有 | 是 |
付款方式支援 |
2 of 6 | 4 of 6 |
| PayPal | 是 | 是 |
| 信用卡 | 沒有 | 是 |
| Moneybookers | 沒有 | 是 |
| 電匯 | 是 | 沒有 |
| Webmoney | 沒有 | 沒有 |
| Bitcoin | 沒有 | 是 |
 Second |
 Winner |
