I started using SingleHop hosting in 2014. At some point it was acquired by INAP and I recently upgraded my server through IN...展開
AP. I really like the fact that when I need support I can get a human technician on the phone very quickly. And my service tickets (especially downtime reports) are picked up and handled within minutes, despite the fact that I don't pay for any type of service upgrade.
The response time is unparalleled and I believe this level service is much better than what you would find with a multibillion dollar megacorp hosting provider. INAP seems much more personal and genuinely helpful. More than once I called in and asked for help accessing my server I accidentally locked myself out of and they had a technician plugged in with a KVM sorting me out in very little time.
The speed of their hardware is excellent and their infrastructure is quite stable. I believe there has been one short outage since 2014. I wanted to write this review to let other sysadmins out there know that even though this is not the biggest or most well-known hosting provider, they are definitely worth checking out as I have experienced none of the horrors I hear about with other companies.
I have a windows VPN with Kamatera and found their pricing and hardware performance to be excellent. Even though my service i...展開
s un-managed they are always eager to help and answer questions. My latest request involving installing SQL Server 2019 Web edition which was flawless and btw, is one of the few hosting providers that offers it and they offer it at a reasonable price.
Support feels rude and apply obsessive marketing, like "Hey, I don't get, why you don't want to give me your...展開
mail, no spam guaranteed".
At the end i didn't manage to connect any of my credit cards for unknown reason. They said i should write to billing team for manual card connection. Previously not problem with this cards for any services.