When I signed up for this hosting company I wasn't really sure what I was doing. I didn't know what package I needed or anyt...展開
hing. Their customer service walked me through the process and got me all set up and working. Since then I have been up and running without any problems. I think this is a great hosting company in Poland.
I contacted Interservers' support explaining my homepage is created with Elementor, I have done a lot of work on it and now I...展開
cannot save my work because I'm getting a Server error (500 Error).
As usual, their support was acting like they don't believe me I have a problem and replied: "All the pages seems to work fine from our end".
I explained again the website is working but I cannot save changes made with Elementor on my homepage.
The support guy then showed me how he was able to make changes on a test page which was not made with Elementor...
After 45 minutes of trying to convince him that I do have a problem he asked me: "Do you have unsaved changes?".
I mean, this is the only reason why I contacted him...
After one hour on the chat he told me he was able to save changes with Elementor on my homepage.
When I asked him what changes did he make he showed me a screenshot of a test page not made with Elementor!
After 1 hour and 15 minutes he finally acknowledged the existence of the problem and advised: "This issue needs to be checked further, I will create a support ticket for you"
So I lost 1 hour and 15 minutes for nothing!
And every time they act in the same way, like they don't believe you actually have a problem.
If you value your time stay away from Interserver!