I must admit, so far, I am very impressed with their service. They assign you an Account Manager Executive right from the sta...展開
rt, a real person!
In addition, what I like so far about the experience with them is:
1) Their dashboard has a lot of features and offers great flexibility in managing my instances.
2) The fact that they display a phone number predominantly on your support page, KOODO! We do not see that a lot now a days.
3) I tried the support desk with one inquiry ticket and the response was faster than for some high priority tickets I had opened with their competitor.
4) So far, my instance is fast, responsive and very stable.
Overall, great service and very competitive pricing.
I love this company. It's affordable, reliable, and the customer service is nothing short of amazing.
Incompetent and rude s...
Support feels rude and apply obsessive marketing, like "Hey, I don't get, why you don't want to give me your...展開
mail, no spam guaranteed".
At the end i didn't manage to connect any of my credit cards for unknown reason. They said i should write to billing team for manual card connection. Previously not problem with this cards for any services.
I had to cancel my credit card because WebHostingHub.com (I've been their customer for 4 or 5 years) kept making unauthorized...展開
charges to my credit card. They would pay for domain renewals that I didn't want and charge it to my credit card, and then say, "Oh sorry, our policy is no refunds."
The only way to stop this theft was to cancel my credit card, because they kept doing it! This company seems to be fine to host your site with, just don't give them your credit card, because they will make random charges to your card and tell you that's okay because it's in their fine print.
Personally, I think it's stealing when someone charges something you don't want, and haven't authorized, to your credit card, and then they refuse to return your money.