I must admit, so far, I am very impressed with their service. They assign you an Account Manager Executive right from the sta...展開
rt, a real person!
In addition, what I like so far about the experience with them is:
1) Their dashboard has a lot of features and offers great flexibility in managing my instances.
2) The fact that they display a phone number predominantly on your support page, KOODO! We do not see that a lot now a days.
3) I tried the support desk with one inquiry ticket and the response was faster than for some high priority tickets I had opened with their competitor.
4) So far, my instance is fast, responsive and very stable.
Overall, great service and very competitive pricing.
This company has so many negative reviews, but that didn’t stop me from trying out this host, i’ve been with them for about 1...展開
and a half years. Support has always been quick to reply, I’ve had practically zero downtime. When my hardware failed, they’d replace it instantly (one time my cpu failed, and they replaced it within an hour). Sometimes they might mess up, but they fix it quickly. I have no complaints for the price.
Support feels rude and apply obsessive marketing, like "Hey, I don't get, why you don't want to give me your...展開
mail, no spam guaranteed".
At the end i didn't manage to connect any of my credit cards for unknown reason. They said i should write to billing team for manual card connection. Previously not problem with this cards for any services.
Yesterday I got a server from wholesaleinternet.net, But I found lot of problem on the server. I submitted ticket to them, Th...展開
e replay one by one, and I follow the instruction But I don't solve my problem. I request to If you have not able to provide me best type of server and support please refund me. But they said that Our servers are non refundable upon delivery. Basically they are cheat company they sold old punk server. I request to all, Please don't purchase from this cheater company.