Usually tech. support put me in a bad mood. They assumed you are dumb, it is long, you go to a first agent that knows nothing...展開
. Not at Kinsta. I am always relax because I know their support agents are smart, respectful and nice. And it will be quick, it is never a waste of time like elsewhere. Speed, reliability, everything is perfect. I just wish their features would include a better staging or push a clone to live. The staging is too slow. And there is no one button push clone (other install) to live feature.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!