I've been with a number of hosting companies over the years but I settled with KnownHost many years ago. Their services are ...展開
always working as they should and their support team are quick to reply and deal with any queries you have. If you have a managed service they will do what they can on your VPS and give you a full update of what they are doing and what they have done. I can't fault them at all. Great job, KnownHost!
I only bought a domain in Masterweb because it was relatively cheaper than other registrars. I was confused to setup so that ...展開
my domain was connected to GitHub, but thanks to the help of the customer service, especially the Technical Support section, my website was finally accessible as well, and I got new knowledge. Thank you for the help
Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email ...展開
alerting me to the files that were malicious. I deleted all of them except one (which I missed by mistake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs.
The Masterweb service is becoming increasingly unreliable. Currently there is an outage every 2nd day, some outages lasting f...展開
or several hours. Support is quick to respond, but very slow to fix their server issues, and does not provide updates, not even notifications if they have a known outage. I would really not recommend Masterweb to host any important websites or business critical services.