Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email ...展開
alerting me to the files that were malicious. I deleted all of them except one (which I missed by mistake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs.
When the service functions, it is mostly ok. The server runs on a cheap single core E3 processor, so no spectacular performan...展開
ce there. When there is an issue, WebSound tech support points out the problem and leaves it at that. The service is cheap, so all of that is fine. Still, my advice is to make customer satisfaction a priority. I'm switching. Good luck.
P.S. I initially gave WebSound a three-star rating on their preferred review site, but since they refused to have the review published, I - still generously - give them a two-star rating here.