If you want to run a reliable server without emptying your wallet, online.net is the place to be. I don't understand where al...展開
l these negative reviews come from. Might be from the competition, who knows. People that complain that they had to wait 24 hours before their server got rebooted are clueless. Even when you can't authenticate on your server, you can still reboot it or shut it down and later start it back up from the admin webinterface provided by online.net ... so why would you wait x minutes ?!?
In 30-60 minutes it is re-installed with the OS of your choice and restore your data from backup.
The times that I had to contact support was with questions about billing. I received an answer an hour or two later. Even when the question was asked at 22:00 hours CET !
In short I highly recommend online.net !
I have hosted my website with Liquid Web for more than a year and always had superb customer service. Currently, I have a sec...展開
urity support ticket submitted Saturday requesting urgent assistance with some vulnerability issues regarding my SSL certificate. It's now Tuesday and I have not had a single response in more than three days. I have called at least twice each day and each time I am told the security support team is busy and they are very sorry for the delay. I should hear from someone within a few hours.. But still, three days later ... nothing. EXTREMELY DISAPPOINTED!
We had a poor experience with them. They are just taking the money for the things that's aren't maintanable at all. You will ...展開
be not able to prove anything to resolve the issues in a timely manner (if at all). Horrible attitude towards customers from the beginning. It doesn't matter what you'll submit as you will always receive senseless answers that has no connection with underlying question. Be careful ordering anything there.