撰寫評論

A Small Orange vs. Memset

Comparison
Compared options 訪問A Small Orange 訪問Memset
價錢
20 hosting plans 6 hosting plans
起始價 HK$23 / 月 HK$1,366 / 月
免費域名 沒有
優惠券 沒有 沒有
用戶評分
1.9
2.2
可靠性 1.7
1.0
價錢 2.3
3.0
用戶友好 1.8
4.0
支援 1.3
1.0
功能 2.1
2.0
用戶評論
28個評論 1個評論
最新正面評論
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... 展開 etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
縮小
No reviews yet
最新負面評論
Truly a sub 1/5 company
Tom Herbert,
2.0
I would give them less than 1/5 if it was possible.
Avoid this host at all costs. Mind numbingly dumb people working customer service and the tech guy destroyed my company website. Right now they can't figure out how to send ... 展開 me a backup to transfer to another hosting company or they think they're playing me to get more of my money. Forget ASO. 縮小
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... 展開 ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
縮小
共享託管
4 plan from HK$23 to HK$156
沒有
Under $4

Tiny

HK$2.92 / 月
  • Space: 512 MB
  • Bandwidth: 5.12 GB
  • Panel: cpanel
View Tiny plan
沒有
Under $8

Small

HK$5.00 / 月
  • Space: 5 GB
  • Bandwidth: 51.2 GB
  • Panel: cpanel
View Small plan
沒有
Over $10

Medium

HK$10.00 / 月
  • Space: 15 GB
  • Bandwidth: 153.6 GB
  • Panel: cpanel
View Medium plan
沒有
VPS
8 plan from HK$156 to HK$1,168
沒有
Under $4 沒有 沒有
Under $8 沒有 沒有
Over $10

1

HK$20.00 / 月
  • Space: 30 GB
  • Bandwidth: 無限
View 1 plan
沒有
專用伺服器
8 plan from HK$771 to HK$2,141 6 plan from HK$1,366 to HK$8,671
Under $4 沒有 沒有
Under $8 沒有 沒有
Over $10

Xeon E3-1220 V2

HK$99.00 / 月
  • Space: 128 GB
  • Bandwidth: 無限
View Xeon E3-1220 V2 plan

1U 1xQuad-Core

HK$175.46 / 月
  • Space: 1 TB
  • Bandwidth: 無限
View 1U 1xQuad-Core plan
伺服器位置
1 of 6 2 of 6
北美
歐洲 沒有
亞洲 沒有 沒有
大洋洲 沒有 沒有
南美洲 沒有 沒有
非洲和中東 沒有 沒有
支援服務
5 of 6 3 of 6
在線聊天
電話支援 沒有
電子郵件支援
論壇支援 沒有
視頻指南 沒有
知識庫 沒有
CMS支援
3 of 9 2 of 9
WordPress 沒有
託管Wordpress 沒有 沒有
Joomla 沒有
Drupal 沒有
Magento 沒有
Fantastico 沒有
Softaculous 沒有 沒有
PrestaShop 沒有 沒有
Zen Cart 沒有 沒有
操作系統支援
2 of 2 2 of 2
Windows/ASP.NET
Linux
語言支援
3 of 7 0 of 7
PHP 沒有
Java 沒有 沒有
Python 沒有
Node.js 沒有
Django 沒有 沒有
Perl 沒有 沒有
Ruby on Rails 沒有 沒有
數據庫支援
1 of 3 0 of 3
MongoDB 沒有 沒有
MySQL 沒有
PostgreSQL 沒有 沒有
付款方式支援
2 of 6 0 of 6
PayPal 沒有
信用卡 沒有
Moneybookers 沒有 沒有
電匯 沒有 沒有
Webmoney 沒有 沒有
Bitcoin 沒有 沒有
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