I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Don't ever take this hosting.
From the all declared features there is only a price, but everything else is terrible.
- a lie. You will get even less than 100mbps channel
2. I have purchased 2 VPS servers. Despite the servers are pingable from the outside, a connection can't be reached between VPS servers. They are firewalled and blocked to communicate. So you are unable to server there any microservices.
3. Support. The Biggest lie. 24/7 is a lie! I have called 10 times by their number two days in a raw in working hours and nobody answered.
4. They are trying to make their clients fool. The Support pinged the localhost and gave an answer as everything is working fine.
I'm not a big time customer. I have 1 domain this it important to me for use as a small business / hobby. Been with this com...展開
pany since 2015. Each time I've engaged with Small Orange, I always walk away annoyed and frustrated. It seems such a self-centrist business with zero regard for customer experience. Simply awful. I'm looking for a new host.