I am very impressed with your services and I can't thank you enough for saving all my data as I struggled to upload an old ba...展開
As everyone in the chats shows consultant, I also had a conversations with the CEO, cant remember the name, but that's impressive that even he offered up his time over the weekend and added some hours to assist. Not sure of your infrastructure and how many consultants/system administrators you have, but it definitely works, as I didn't have to repeat myself over and over, and the support just happened. (MAGIC)
Also a special thanks to the 1st consultant that assisted me and I was lucky enough to get her a second time on Sunday (Nana). Thank you for the useful information you provided which assured me that the move is a great idea I'm sure this will benefit my business in the long run as this is my 1st whm server and opening new doors for me that I was planning to reach into only later this year.
Recently my client and I both lost our email services on a phurix host. It was reported to normal support and through their '...展開
urgent' support route but their response was nothing, not even an acknowledgement. 10 days later and many emails from us and still no response.
I was on the basic personal option but my client was on small business level option and loss of emails was a serious issue for them so we had no choice but to move to another host. I changed our MX records to point to the new host and got our email functionality back instantly, then I redirect our nameservers. This issue was not the only time we've had poor support so moving hosts had already been discussed; this was the final straw though.
The new host is fastcomet.com and actually worked out cheaper than phurix as we're combining our domains onto the one host, but price is not the main concern, it's the support and so far it has been very good from fastcomet, with a support ticket and online chat options available - something that phurix used to have but dispensed with several years ago unfortunately.
Also their claimed 100% reliability is only on the network connectivity - it doesn't include server downtime!
There may be a solid reason for their total lack of support but as we don't know what this is we didn't have much choice; they've hosted several domains for me for over 10 years but loyalty only goes so far, bye bye phurix.
I subscribed with them for 6 months during the first month of service and encountered many problems that I cannot count every...展開
minute. I go to the support to take an apology from them and hours to solve the problem in the servers they have. They are fraudsters. I asked for a backup copy of my sites. Absolutely
This invoice was fully paid on Dec 4th, 2020 14:23:20 PM.
I only used 6 months, and I never had a single day without a server error