I've been with Planethoster for about 5 years and have hosted many sites and clients with them. They by far have the best cus...展開
tomer service from any of the hosting companies I have worked with between my sites and my clients' sites. You can't beat the service and price and the ease of use of their services and control panel features.
If you don't read French, you will struggle with PlanetHoster documentation; English documentation is fragmented at best. Th...展開
ey claim an anycast DNS network, but the reality it is located only in Europe and Montreal; DNS times lag in western North America and anywhere else outside of Europe. Two unicast DNS would server the purpose equally well. After having enough of the whole affair after three weeks I founld out that they only offer a two week refund period, so I am committed to their 6 month minimum billing period.
I canceled my plan on September 8, 2019. Today I was charged for another year of hosting. They told me it was my fault becaus...展開
e I didn’t specify i wanted services canceled. It shows that I did so on their site. What else does that mean? Now they’re saying that automatic renewal is non refundable per their Terms and Conditions. I just got ripped off paying for services I haven’t used in 2 years.