I purchased web hosting from them and that is one of the biggest mistakes i have ever done in my blogging career.
Servers are always down. Always. On an average it's down for atleaset 8-16hours per week.
When you contact thei...
r team ofcourse where you have to pay huge amount to get premium suppor, They keep saying one thing. "Our team is working on fixing the issue. please bear with us."
I choose to go with wordpress. Their admin panel is pure shit. No php selection option. No file manager. Nothing. You have to do everything from your FTP account.
My worst experience was customer service. They take atleast 3- 4 hours to respond.
Now here comes the intersting part. You ask them any question. Their reply
Me: I have trouble accessing FTP account.
Their team: Its working fine for us. figure out yourself.
Me: I have issue with files not getting uploading.
Them: We are not webmasters. So contact freelancers.
Me: I have problem installing wordpress!
Them: We are not webmaster.
Me: Your php version is way too old. please upgrade to latest.
Them: That is you get for what you paid.
Me: your auto ssl is breaking most of them and i am using cloudflare's free ssl
Them: That's not our problem.
All these conversations have happened at different occasions.
I left them in 2 months.
Due to more down time. My traffic has fallen from 2,50000 to 75,000.
Please stay away from them.