Whenever we need remote hands or technical advice, they go out of their way to assist us. They are easy to get ahold of and t...展開
heir CEO is very much customer-focused with an emphasis on solving problems. Not sure what the other reviews are about on here, as it definitely does not reflect the experience we have had.
Our servers are hosted in the original EQX-SY1 facility. Would gladly recommend!
I signed up to Servers Australia and they have wasted my time and money by deploying faulty server, imaging it with evaluatio...展開
n server copy. Mick the Salesman, told his techs not to assist us, when nothing worked and started to upsell.
I will never recommend him or Servers Australia to anyone.
I wish I could give them minus 10
Site 5 has the worst customer service. You can only chat, not talk to a an actual rep. They have constant issues with email p...展開
roviders; at the moment, neither Yahoo, nor Gmail will accept our mail from them. This has effectively shut down our ability to do business. Yahoo and AIM have not worked for 4 months. Gmail has been a week, but is the majority of the email market. Every time I chat, this is the answer (direct quote) " I wish I could give you a time frame however, but I don't have any means of providing you a reasonably accurate outline." If they can't fix a problem, give a timeframe, or allow you to talk to someone who knows a status, then it's time to look elsewhere. I certainly am.