I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...

We have been with Site5 for 7years. And we started to move project by project to an other hoster.
The following start happening with our projects:
- Login stopped working
- You could not even reset the password (email not re... 展開 ceived)
I had the most frustrating time with the support. 縮小

Squarespace sent me a questionnaire that said it was no longer available as soon as I clicked the unsatisfied button so let me create my own survey:
Did the representative solve your problem? No
Did the representative listen ... 展開 well enough to understand your problem? No
Was the representative condescending? Yes
Will you continue to use Squarespace services in the future? No a couple of months before my contract with Squarespace is up for renewal I will begin creating a site on an alternate platform.
I am posting here because Squarespace is impossible to contact either by email or phone and redirects you to an annoying generic FAQ every time you try. 縮小