I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
One of best companies ...
I use Velia from 2 years and have about 30 servers there. I was referred from a friend of mine who use them for more than 10 ...展開
years, but have only 1 server.
Never had any problems. Support is also very good.
All my servers are in Europe and are Dual CPU with hardware RAID, SSD disks and 100 Mbit unmetered traffic.
In the beginning of 2020, I also had project in Hong Kong. We got 3 or 4 servers for 3 mo.
All worked great, was quite fast from EU as well.
Velia HK price was half of any other reliable HK company I was able to find - we save lots of money.
After we got necessary documents, HK project later was moved to their European datacenter.
I've been hosting my website for 14 years there using the $5 per month plan since February 2007 ($120 every two years). No e-...展開
mail was sent announcing a price hike, just a bill that I was planning on paying one month early and luckily noticed in-time that it was 20% higher. NO WARNING and NO EXPLANATION. It looks to me like they were hoping everyone would have auto-pay on and notice too late when nothing could be done about it. I got in touch with Billing and they and claimed an e-mail got sent out. I triple-checked and there was no e-mail, only the invoice oddly two months early. They claim they need the money and I was like, I have a one-page website using less than 100 MB of space and have nearly zero visitors. It's a hobby handcoding HTML, so for what I have been paying for and barely use, they are making tons of money off of me for 14 years since all I have is a Virtual Server dynamically sized for what I use, which is barely nothing. The person in the chat talked to their manager to give me my old price for one time only. I waited 15 minutes. Then again LYING via omission: "Here's the updated invoice. We gave you two monhts free. Invoice still says $144 but with $12 discount, so is still $132." So, they offer to give me my old price of 120 and instead of being forthright and honest, they try to make like they are doing me a big deal by saying they gave me 2 months free usage. I caught him. At first I said thank you (for the two months free) but after looking closely, I was in the midst of responding and suddenly the chat ended (they hung up on me) after they asked anything else?
30 hours downtime is normal and usual for this company.
No information about it will be provided. They would not tell nothing...展開
No compensation, no apologize, no downtime reason will be provided.
Do not recommend for business projects.
Velia.Net team does not understand at all that such downtime is disastrous for business and make a big reputation loss.
Only for home and education usage.