I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
We have a long-term relationship with UK1Host and they have been our preferred provider of web hosting services for some time...展開
now. Support tickets are consistently responded to within 5-10mins with resolutions completed very quickly. The team are polite, professional and care about their clients.
We have a number of virtual private servers, web hosting plans and domain names registered at uk1host and have no plans to choose an alternative provider.
I'm not a big time customer. I have 1 domain this it important to me for use as a small business / hobby. Been with this com...展開
pany since 2015. Each time I've engaged with Small Orange, I always walk away annoyed and frustrated. It seems such a self-centrist business with zero regard for customer experience. Simply awful. I'm looking for a new host.
I do not recommend this hosting provider.
Problems started already on the second day after the purchase of services. I can no...展開
t connect to the server, they did not provide a host or IP until now.
Not friendly, worst support. Support can be answered as follows: "not our fault if you are unable to use a VPS, we don't even provide support for this, we did an exception for you". Do not give answers and just close tickets to support - This is gross disrespect.
This is gross disrespect