I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
I am using colocation services from XSServer / SkyLink and they are great. The prices are very good and they are always tryin...展開
g to find the best solution for you.
A problem occurs, maybe on Saturday evening? No matter, the friendly staff is always reachable and they always find quick and professional solutions for you.
What I really like is the way of communication, it's very personal. You can easily contact the owner(s) of this company and I personally do always have very nice and interesting talks with them when I am at the datacenter for my colocation services.
Also the other services XSServer is offering do have a great level of quality, no matter if dedicated servers, VPS or other services like domains.
I'm not a big time customer. I have 1 domain this it important to me for use as a small business / hobby. Been with this com...展開
pany since 2015. Each time I've engaged with Small Orange, I always walk away annoyed and frustrated. It seems such a self-centrist business with zero regard for customer experience. Simply awful. I'm looking for a new host.