I just signed up with TMD Hosting a few days ago and so far so good. I submitted a support ticket about switching domains and...展開
it was handled very quickly. Here are the ticket time stamps from first to last: Wed, Feb 5th, (21:53); Wed, Feb 5th (22:02); Fri, Feb 7th (11:05); Fri, Feb 7th (11:15). So requests were handled within minutes. I have one issue though; but it's not really TMDs fault. I would suggest the extra money to get privacy protection for your free domain or I guess any domain you buy or transfer to them. I've received about ten spam calls since signing up with them. I called them and they said it was the registrar they use and the lack of privacy protection. I am a reseller of Godaddy and buy all my domains from myself. I never buy the privacy protection and never received any spam when I buy a new domain or from the 100+ ones I currently own. I gave them my cell number as part of my contact info when I signed up.
I do not recommend TMDHosting because my service was suspended without any warning. I got a client calling me in the morning ...展開
to tell me that his website was not working. Nevertheless, upon on the sign-up of this service automatic payment was setup to avoid disruption of such.
As I went thru this issue, I notice that a payment of $142.80 went thru as expected. However, a further payment of $48 was required to re-active my services. Which makes a total $190.80 making an increase of over 60%.
No refund was offered, and I’m stuck with them for the next 2 year…great!!!
PLUS their mail-server is blocked by Hotmail, Gmail and other popular providers.
AVOID IT AT ALL COSTS otherwise you will regret in couple years.
Problems started with TsoHost after a shared server change. At its height in October/November my site could go down 50-60 tim...展開
es a day for varying periods of time.
When I approached them for an explanation it was just the usual apologies and that their 'technical team was looking into it'.
They blamed it on an overload of the server because I was a on a shared platform but I was still getting downtime alerts I'd set up at 3-4am in the morning so I found that hard to believe.
I had clients trying to get onto my site during key moments of my day only to find it unavailable. It would come back online for 30 mins and then drop out for 10 with the process repeated daily.
It was a continual fob off and then they took down their online chat facility so it was difficult to get hold of them.
In the end I got sick of getting nowhere with them and moved to Siteground who were spot on right from the start.
To least you can expect from a hosting company is to keep you online.
TsoHost cannot do this so steer clear.