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Established hosting company with some nice features
IX Web Hosting has been in service since 2007 and is a medium sized hosting company. They claim to have over 250,000 customers, primarily within the United States. They run the business out of Ohio.
One thing that sets this company apart from most other hosting providers is the fact that they focus their services on helping sites with search engine optimization (SEO). One big way they do this is by offering a dedicated IP address to every account. You also have the option to buy additional dedicated IPs if you are planning on running multiple sites.
This is a nice service, especially for people looking to set up blog networks or other things to help their sites rank better in the search engines.
Uptime & Reliability
99.9% uptime guarantees and own their own data center
You'll get the fairly standard 99.9% uptime guarantee, though they don't say what you get if your site is down more than this. Looking at their social media accounts, most people don't complain about any outages so it seems they do a good job keeping the sites up. They also offer free scans for malware and other potentially harmful software, which can help keep sites nice and stable.
They own their own data center, located in Ohio. It has two backup power generators and multiple data circuits to ensure high speeds and redundancy for all their customers.
Most features are included in packages
When you choose one of the packages that they offer you will pretty much have everything you need to run your site. This is nice since many hosting companies today are trying to raise your price by pushing lots of little extra for an additional charge.
The biggest feature that they offer is the free IP address, which normally costs at least a dollar or two per month with other hosting companies. If you do opt to buy additional IPs, you will be charged $2 per month.
Exceptional support services
This is one of the biggest perks of going with this site. Every customer is given the name of their own personal support representative. This is the person who can help them with all types of problems including technical issues, support problems and more. If your personal rep can't help you, they will work internally with other teams to get the problem solved.
This is a fairly unique service for hosting, and will help ensure you get the attention you need when you're having any type of problem.
Fairly average price points for all hosting options
Other than the free IP, there is not really much to say about the pricing on this company. They are in line with industry averages for all their services. If you do need a dedicated IP address, you will save some money compared to other companies. This is especially true with the VPS services since you get two free dedicated IPs at this point.
Nice hosting for SEO focused webmasters
This company provides good, reliable hosting with nice support and all at a fair price. There really isn't too much to complain about. The free IPs are nice, and the support services they provide really are second to none.
- Free dedicated IP address (multiple for higher hosting packages)
- They own their own data center
- Each customer gets a personal support representative
- No dedicated hosting options
- cPanel and Plesk cost extra for lower level packages