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Uptime & Reliability

No Indications of Stability Problems

It is clear that this company really takes uptime and reliability very seriously. They do this by offering solid state drives on all their hosting packages, ensuring they use only name-brand hardware options, and taking care to keep their data center facility operating at peak levels at all times. One concerning thing is that their shared hosting packages only come with a 99.5% uptime guarantee. This is a little lower than the industry standard. Their cloud hosting options, however, come with a 99.99% uptime guarantee, which is very respectable.

Features

Well-Organized Hosting Packages

You will find good hosting options with this company no matter what type of site you want to run. They have selections ranging from entry-level shared hosting packages all the way up to dedicated servers. Once really nice thing about this company is that they break their hosting packages down based on the type of site they are meant for. This includes WordPress hosting, Joomla hosting, Magento hosting, PrestaShop hosting, Drupal hosting, and more. By arranging things this way it makes it a lot easier for webmasters to find exactly what they need.

Their entry level shared hosting packages come with between 2 and 30 gigs of disk space. All their servers operate with solid state drives, which will make this a very attractive package for many users. In addition, you’ll get between 20 and 300 gigs of monthly bandwidth, a free SSL certificate, 30-days’ worth of backups, and much more. Rather than VPS hosting, Support Host offers cloud hosting, which is functionally quite similar. With the cloud hosting you can choose from several different levels of service, each providing you with a set number of virtual CPUs, SSD drive space, RAM, and bandwidth.

Finally, there are the dedicated servers that you can use. These servers use Intel processors, which are powerful enough to run most mid to large size sites. They don’t really have any ultra-high-end hosting servers, though they do allow for custom build servers so you could create your own if you choose. All servers have at least 32 gigs of DDR4 RAM, solid state drives, the operating system of your choice, and a variety of other very nice features.

Support

Good Technical Support

The tech support provided by this company is of the highest quality. They do a good job meeting the needs of their clients, and are quite responsive when it comes to addressing problems. They do have a good tutorials section that will help you to learn more about hosting as well, which can be quite beneficial. If you do need live help, they offer a chat service, ticketing options, and the ability to call to get the help you need.

Pricing

Fair Prices

The prices are quite reasonable, and right in line with what you would expect to see with any quality hosting provider. On the low end, you will be paying annually for your shared hosting options. The price ranges from $24.65 to $50.15 per year. This works out to a very reasonable rate given the system-specs that you will enjoy with shared hosting. Cloud hosting is very customizable, and the prices range from £40 to £80 per month. When you move up to the dedicated servers, the prices stay surprisingly low. The lowest end dedicated server is just £54 per month, and that goes up as high as you’d like with the customized servers. Having these lower priced dedicated servers will make it a real possibility for many webmasters.

Speed

Very Responsive Hosting

You won’t have any trouble with the speeds at which your websites load when you use this hosting provider. They offer fast hardware, never oversell their servers, and generally do a great job at keeping everything running smoothly. As you move to the higher end hosting options, you’ll see that you get a 1 Gbit/S connection speed, which will eliminate the risk of any type of lag from within the facility itself. Support Host’s data center takes advantage of dedicated lines to the telco to ensure speed and redundancy.

Summary

Quality German Hosting

No matter what type of site you run, if you want hosting in Germany, this is a good place to look. They really do have something for all but the very largest websites, and their reputation is quite strong for quality. Your site will be very responsive, and you’ll have all the modern hosting features that you could need.

Pros:

• Well-Organized Hosting Packages
• Solid-State Drives Available on All Hosting Packages
• Environmentally Friendly Hosting

Cons:

• Only 99.5% Uptime Guarantee for Shared Hosting
• No Top-of-the-Line Dedicated Servers