Between 4/27/2019 - 5/22/2019 our external hosting server through A2 Hosting was completely down. This causes an interruption...展開
in our ability to track jobs, collect data in the field, and more importantly cost us man-hours. There was no warning, no emails stating HELLO Your Server is down! However, it goes BEYOND the customer service aspect. When we spoke with the sales rep during the warm and fuzzy stage of acquiring service, we were told they were fully redundant. We've gone through 2 outages with them - 1 for 2 days and 1 for 27 days - they are not fully redundant. If you have a business which relies on your "uptime" A2 hosting is NOT the company for you.
They will suspend your server and claim that you used too much bandwidth even if the websites are getting no traffic. I had j...展開
ust gotten a new server with them and started to get my websites back online when all of a sudden they suspended the server and told me I was using too much bandwidth. It is not possible and now they are ignoring my tickets and refuse to unsuspend the server or refund me.