I am not web tech savvy at all. The dreamhost customer service people are attentive, very very patient, and so very very help...展開
ful. For someone like me who doesn't have the tech background regarding hosting etc. they have been the absolute best. In addition to customer service, Dreamhost communicates on a regular basis with its customers letting them know status etc. I have been hosting my websites with dreamhost since 1999. Wow, where did the time go lol. I can't imagine being with anyone else.
I have been hosted with fastcomet for over a year on a VPS server. I email them about twice a month to ask questions and they...展開
always reply within an hour, (at any hour of the day) but in most cases, they reply in 10 minutes. They don't hassle me for logs or screenshots, or anything else, they just handle my request quickly. Many of my requests, I could do myself in my control panel; they still do it and then show me how I can do it on my own next time. I'm spoiled by their service. My website that gets about 1000-2000 unique visitors per day, has never gone down.