I spent many years as a customer of a growing, big brand Hosting service. They changed ownership and management. The new owne...展開
rs cut cost and service. After 12 months of poor service and learning why the change, I looked for a growing, well-reputed host. I found A2, the rest is history. If I have a problem or a need on my hosting, they fix it promptly. If I need a 3rd party service, they can often recommend good providers. Seriously, what more can I ask for? Yes, of course, their prices are a little higher, but I'll ask you, when you get hacked or your server goes down due to a big traffic spike, who do you want on your side? A price cutter and slow response and blaming behaviour or people that help. I may only need help a ouple of times a year but if my server goes down in a traffick spike, that costs a lot.
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展開
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
For 5 days I have been trying resolve the issues with the websites I have with Arvixe, in the end the only solution appears t...展開
o be, delete and start again. That would be OK but I need to keep the 5 year email history, you'd think that would be simple and also that Arvixe would want to help clean the 1700 malware files attracted to my 3 NEW site in 3 days. Alas no!!!
Apparently a reset means the backup taken monthly, weekly and daily are also deleted, BUT that depend who you speak to on chat,. some appear to think its possible to restore from the back up, and frankly logic would hope so.! The backup I took created abuse warning and then the account was suspended for abuse of a GB quota that isn't written anywhere and is supposed to be "unlimited".. The solution; I have to download the files via FTP, the certificates arvixe has for the site are 1 year old so the FTP keep stopping, 5 days later and I am still working on getting the files downloaded. WINSC works better than filezilla because of the cert issue.
Lets hope I can get this resolved. It could have been so simple, if they'd done from their side.. it would have probably taken an hour or two.
In short: STAY AWAY, WELL AWAY.
Oh 2/10 is still too high