I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within ...
record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
This guy Michael is genius. You saved me from a lot of headaches fixing problem why gmail was not forwarding my contact form email after I migrated to...
Turbo server. Other tech person was impatient and told me to just contact google support which is black hole. But Michael was extremely patient and walked through trouble shooting and adding email SMTP and then found out emails was working but end up in Spam folder. Probably because i migrated to new Turbo server. He also had me setup Litespeed cache plugin which made my website faster over WP Rocket. So thank you Michael because my contact form is biggest way prospects can contact me for work. Michael deserves a big bonus
Over the last year, the service from Arvixe has been horrendous. There have been server outages that have lasted from hours to almost a week. Technica...
l Support staff is incompetent. Additionally, they do not read the messages that one sends in chat. As for generating a trouble ticket, I generated a trouble ticket on Dec. 30, 2022 at 8:30am Central Time. They did not respond until January 3, 2023 at 9:05am stating there was no problem. Well. NO SH*T, Sherlock. The server reappeared sometime after 21:00 on Saturday, December 31, 2022. Even though the server shared057.arvixe.com died sometime on December 29. There are no reports that anything was wrong with the server. Plus, Arvixe raises their rates every year once you are stupid enough to purchase a service. Things were good in 2015, yet the service and support has rapidly declined since 2019. At one time, I hosted 10 domains on Arvixe. Because of poor service I moved them to another hosting service. Will move the last three this month.
Total fail. I paid 2000$ for a MANAGED vps that was not managed for 4 days. The site was down, they couldnt set up 3 different php versions correctly ...
on 2 more addon domains for 4 days. Total dissaster. I fell really sorry that I paid for 2 years.