I have been using A2 Hosting for five years, and out of the five web hosting companies I have worked with over the past 20 ye...展開
ars, they provide the most reliable service, most responsive customer service, and most value for the price paid. As a nonprofit association with limited resources, having a web hosting partner we can trust is critical to our ability to deliver the best possible experience for our membership.
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展開
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
Between 4/27/2019 - 5/22/2019 our external hosting server through A2 Hosting was completely down. This causes an interruption...展開
in our ability to track jobs, collect data in the field, and more importantly cost us man-hours. There was no warning, no emails stating HELLO Your Server is down! However, it goes BEYOND the customer service aspect. When we spoke with the sales rep during the warm and fuzzy stage of acquiring service, we were told they were fully redundant. We've gone through 2 outages with them - 1 for 2 days and 1 for 27 days - they are not fully redundant. If you have a business which relies on your "uptime" A2 hosting is NOT the company for you.
I hosted with Arvixe for six years with no issues when they suddenly increased my fee by almost double and did not notify me....展開
When I tried to dispute the charges they ran my credit card on file early and are refusing to return my money. I am most severely disappointed with their lack of ethics, which is bordering on criminal. There's a lot more to the story but this is the summary. Don't host through them unless you want your money stolen and horrible customer service.