Short and simple... All you need from a customer service. Thank you, A2
I started out as an .asp developer in 1998 with sites on a hosting provider who is now out of business. I was building my own...展開
backend administration areas for clients to be able to update their sites themselves. Then Wordpress grew up, and I switched to building sites with wordpress.
I have been with HostNexus for over 12 years, and currently host 13 client sites within my account. I have other client sites who came to me after purchasing other hosting at various other hosting companies. Some of these other hosts we have all heard of, some obscure. All of my headaches in my work come from the sites hosted at other companies.
In my 12 years with HostNexus my sites were down twice. Twice in 12 years... and for less than a few hours. The other hosts have issues with downtime at least once a year. When I have had issues that need support help,HN are quick to respond, and 99% of the time the problem stems from something I was doing incorrectly. The support team is unmatched in both efficiency and respect to the customer.
I'm a little worried if HostNexus gets too many of their current customers to speak out about the awesome service we receive, they will turn into one of those other large hosting companies who can't handle the amount of customers they have.... so please, don't tell everyone... just your good friends.
Now company has changed his rules, Now money is everything for you. I Had purchased a plan before 3-4 months. Now company has...展開
removed plan and that plan is not available for new customers. While i purchased the plan , the executive told me that i will get all the benefits which will be available at the time of renewal. But now company is saying that they will not provide any discount either purchase a higher plan or renew it without any discount means at about double cost. its very frustrating. they are not ready to listen. They told me that I can change my plan, then they told me that you have to pay 25$ for changing the plan, again they told me that it was a mistake and no need to pay. Again they told me that there was a misunderstand I have to pay. again they told me that your 25$ fees is waived off. Are you playing with the customers ? Choosing A2 hosting is my big mistake.