Onlive Server is one of the most reliable and features web hosting providing companies in India. Here you could get the best VPS, Dedicated, Linux, A...
nd could a web hosting on KVM-based hypervisor technology.
The migration went smoothly. I'm in the IT Support business so I recognize when a service is delivered with professionalism. The site was accessible a...
Not recommending Onliveserver, double-billed, super slow CS support, terrible Tech Support
At first we subscribed to Onliveserver located in Japan to test out our system on Nov 2019, everything's good until there's a DDOS attack hit us, caus...
ing us unable to reach our dedicated server. Submitted a ticket to them to ask for assistance but they cannot do anything to help, they can just trace the source of the IP and block it or allow a certain IP to be whitelisted first to remedy the situation. Lame technical support.
On top of it, their billing really sucks, which they actually double-charged us for the server subscription for consecutive 3 months (which is till Feb 2020). We submitted ticket to ask for refund, yet they only refunded 2 months and not the 3rd month, reopened the ticket and opened live chat but there's no reply from their customer service support. Their CS support also super duper slow and no standard.
Overall, DO NOT USE onliveserver! As they really have a bad customer service and technical support! You will lose much more money if you use their service!
Total fail. I paid 2000$ for a MANAGED vps that was not managed for 4 days. The site was down, they couldnt set up 3 different php versions correctly ...
on 2 more addon domains for 4 days. Total dissaster. I fell really sorry that I paid for 2 years.
