The migration went smoothly. I'm in the IT Support business so I recognize when a service is delivered with professionalism. The site was accessible a...
Good Experience, I really enjoy working with Planethoster company - especially their support staff.
Servers are rock-solid and uptime is nearly 100%....
Total fail. I paid 2000$ for a MANAGED vps that was not managed for 4 days. The site was down, they couldnt set up 3 different php versions correctly ...
on 2 more addon domains for 4 days. Total dissaster. I fell really sorry that I paid for 2 years.
Mail and acces to website should be the the main services that this provider must give to the customers. They do, but when problems appear, "sadly it'...
s like this on shared servers, we can't do anything". So if you want solutions, they propose you to get a Hybrid or dedicated server. Like saying "we give you a service, but it's not 100% sure it will work". Especially with the new custom made software called "N0C", a proprietary software that Planet Hoster test on his live clients. Mails are blocked, sites are blocked. They have a sort of Captcha to unlock yourself, but that thingy was not tested and it's not working, so infinite Captcha displayed.
Bad experience, that I don't want to repeat, not for me, not for my clients. It was OK 10 years ago, now, the costs must be too big for actual number of customers, so "some must go". I don't mind paying more for a great service, thay know to do it since they were doing that in the past.
