I have been using PowWeb for 13 years (since 2006) and my experience has been all positive. There is virtually no down time, ...展開
and their IMAP email service has been reliable and meets all of my needs. On the rare occasions that I have had to contact the Support Department, my issues were resolved in a reasonable amount of time. I have one website and four email addresses, so perhaps my needs are less complex than some of the other customers with the negative reviews, but my experience with PowWeb has been quite good.
So I was once an ASO customer and when that began to fall apart I came over to A2, as they were recommended by a former ASO/A...展開
2 exec whom I know. I purchased a triannual plan sight unseen for my client hosting.
There's a LOT of stuff that could be better. For starters, the WHM/CPanel setup does not allow for me to connect to my GDrive to back up the /home folder as my old ASO did. Also, I cannot quickly access PHPMyAdmin from the WHM level to get into multiple databases at once (good for importing data between accounts if there's a need).
I have my own set of custom nameservers set up that I cannot use for new accounts created because something is not configured correctly and it takes a couple of trips to the support ticket system to get the domain to point to the host. It's a major PITA when you've got several sites to build and want to get the domains resolving for things that depend upon the domain name, such as a WP install. Yes, "a couple of trips" because the "guru" who initially helps me ends up being the "trainee" and I have to make at least two trips for it to resolve correctly.
Many times I'm in the support chat and see "You are No. 1 in the queue" and then I get bumped back to No.3, then 2, then 1, then 2 again, etc. Not sure if this is a bug or a feature or a ploy by marketing to make me feel like "shoulda bought the "priority service package"...
I kinda wish I'd done more research before I so blindly trusted the word...of someone I trusted!
Probably gonna be moving again soon and getting a refund on the term I've not used so far.
I have been with this company for nearly 20 years. Just paid $170 for a year of hosting. Too much in my opinion. I'm kind of ...展開
a brand loyal person but when my clients start off at 50 bucks a year then freak out a few years later and get a bill for $170 for a year of hosting its time to recommend a new hosting service. I really have never had any problems with their service just the big price hike after the initial signup price. When they got bought out was when I really started to notice this.