I spent many years as a customer of a growing, big brand Hosting service. They changed ownership and management. The new owne...展開
rs cut cost and service. After 12 months of poor service and learning why the change, I looked for a growing, well-reputed host. I found A2, the rest is history. If I have a problem or a need on my hosting, they fix it promptly. If I need a 3rd party service, they can often recommend good providers. Seriously, what more can I ask for? Yes, of course, their prices are a little higher, but I'll ask you, when you get hacked or your server goes down due to a big traffic spike, who do you want on your side? A price cutter and slow response and blaming behaviour or people that help. I may only need help a ouple of times a year but if my server goes down in a traffick spike, that costs a lot.
Squarespace sent me a questionnaire that said it was no longer available as soon as I clicked the unsatisfied button so let m...展開
e create my own survey:
Did the representative solve your problem? No
Did the representative listen well enough to understand your problem? No
Was the representative condescending? Yes
Will you continue to use Squarespace services in the future? No a couple of months before my contract with Squarespace is up for renewal I will begin creating a site on an alternate platform.
I am posting here because Squarespace is impossible to contact either by email or phone and redirects you to an annoying generic FAQ every time you try.