If anyone ever wants to know the truth and facts about AWS Customer Supports Vs GoDaddy, Hostway, Hosting Source, Google, App...展開
le READ THIS:
7 years now dealing with AWS I cannot explain how many times they have gone beyond what their rules and Regs and policies are to HELP, SUPPORT and maintain whatever it takes for AWS to serve and keep us as a client.
They are the NUMBER 1 Company and they already WON Best Customer Support globally as far as I am concerned
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展開
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
I am a student, and try to do a project via AWS as my University pushed me to do, I had a basic plan with free tier. I change...展開
d it to Developer to get support otherwise AWS do not support. (This gives us the sense of how good the service is) Then I paid $30 and got the dev support, and no special support has received, and I cancelled. Then the next month just 3days in, I got another bill from AWS $31.90 for developer support even after cancelled. I called AWS to dispute the charges, Ironically AWS has no log files of my cancellation. What a great service. God bless you AWS.!!!
I had experienced tough situations like the site is down for 3 days chasing their support for resolution. They removed phone ...展開
support, chat support as well. Now chat support is coming back but I can bet they can not understand anything you say. Now the pricing is increased showing the greatest support they are offering :) Joke of the day...
I definitely do not recommend Arvixe hosting... I have to take a shot in migrating to a better service.