I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展開
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
I had experienced tough situations like the site is down for 3 days chasing their support for resolution. They removed phone ...展開
support, chat support as well. Now chat support is coming back but I can bet they can not understand anything you say. Now the pricing is increased showing the greatest support they are offering :) Joke of the day...
I definitely do not recommend Arvixe hosting... I have to take a shot in migrating to a better service.
I had been using their VPS hosting for 3 years. Lately, one of my customers' PC got infected and sent a number of spam messag...展開
es, so took all the necessary actions to resolve this issue. A few days after the problem was fixed they suspended my server without a warning for two days ignoring my urgent messages for help and without being able to reach them on the phone. Fortunately, I had a backup of all my files and databases and I was able to move to another hosting company because I didn't know if or when my server would be back online. They said they suspened my server to protect reputation but sInce the problem was fixed and given that they were ignoring me for support I can only assume that they think it's a good idea to punish users instead of helping them which is a very unprofessional behavior.